Public Technology
Systems. Services. Public trust.
A demonstration, not an existing client publication. Built and operated by Desk. Source-based news briefs and clearly labeled sample perspectives, with illustrative photos and non-clickable previews.
Emergency communications
Helene lessons shape a more resilient North Carolina 911 network
NCDIT says backup systems and call-sharing capabilities have expanded since the storm, when calls from affected counties were rerouted across the state.
NCDIT · Sept. 30, 2026
Your perspective
Op-Ed: Digital government should start with residents
Public services should be shaped around the people who use them. Clear language, accessible design, and a reliable way to get help deserve as much attention as a new platform.
Demonstration op-ed
AI governance
State prepares a seven-step AI governance playbook
NCDIT’s planned guide takes agencies from identifying a use case through risk evaluation, documentation, safeguards and ongoing oversight.
NCDIT · Sept. 2, 2026
In the edition
News, developments & your perspective
Cybersecurity
North Carolina adds $60 million for cybersecurity
The state budget allocates $18 million in recurring funds and $42 million in one-time funding, alongside investments in data systems and health information exchange.
NCDIT · July 8, 2026
Data management
State technology leaders focus on secure cross-agency data sharing
NCDIT officials described the importance of knowing a dataset’s origins, ownership and quality while maintaining consistent protections across public services.
NCDIT · Sept. 2, 2026
Workforce
Cyber exercise puts government defenders in realistic scenarios
Operation Tobacco Road brings public-sector and critical-infrastructure staff into hands-on threat-response training. The next session is scheduled for October 5–9.
NCDIT · Sept. 2, 2026
Resilience
NCDIT calls for tested backups in continuity plans
The department’s preparedness guidance asks organizations to align recovery goals, rehearse disruptions and confirm that backups can actually be restored.
NCDIT · Sept. 1, 2026
Your perspective
Letter to the Editor: Keep a human path to public services
An argument for preserving phone and in-person options alongside online tools, especially when residents need help with unfamiliar forms or unreliable internet connections.
Demonstration letter
Public awareness
State launches text-to-911 awareness campaign
The North Carolina 911 Board announced a statewide effort to help residents understand the availability of text messaging for emergency assistance.
NCDIT · Aug. 5, 2026
More to know
News & opinion
Connectivity
Satellite resiliency grant deadline extended
The department extended applications for its $1 million satellite resiliency program to September 30, supporting backup connectivity for public and community institutions.
NCDIT · Sept. 23, 2026
Digital skills
Summit brings modern workplace tools to public-sector staff
NCDIT and Wake Tech held a Digital Workplace Success Summit focused on collaboration and workplace technology; session materials are available from the organizers.
NCDIT · Aug. 6, 2026
Your perspective
Op-Ed: Measure technology by the service it improves
Technology purchases should be evaluated by everyday results: fewer confusing steps, clearer status updates, and services staff can maintain. Those outcomes belong at the center of planning and procurement.
Demonstration op-ed